Privacy Policy

God Electrical Ltd

Last reviewed: 13 October 2026 (draft)

Protecting Your Personal Information

At God Electrical Ltd, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us, request a quotation, book an appointment or purchase our electrical services.

We aim to handle your information responsibly and in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003, as amended.

1. Who We Are

God Electrical Ltd is an electrical contracting company providing professional services to homeowners, landlords and businesses throughout Nottingham and the surrounding East Midlands.

Company details

• Registered business: God Electrical Ltd

• Registered office: 131A Middleton Boulevard, Nottingham, Nottinghamshire, NG8 1FW

• Company registration number: 14809698

• VAT number: GB 443 2272 18

• Email: [email protected]

• Telephone: 0115 647 4141

• Website: https://godelectrical.com/

God Electrical Ltd is generally the data controller for personal information collected in connection with its business services.

2. Information We Collect

We may collect the following categories of personal information:

• Full name and contact details.

• Email address and telephone number.

• Residential or business address.

• Electrical service and property information.

• Appointment and booking information.

• Quotations, invoices and transaction records.

• Customer enquiries and correspondence.

• Website usage and technical information.

• Communication and marketing preferences.

We collect information relevant to the services requested and our legitimate business operations.

3. How We Collect Information

We may collect personal information when you:

• Visit our website.

• Complete an enquiry or quotation form.

• Contact us by telephone or email.

• Request electrical installation or repair services.

• Book an electrical inspection or appointment.

• Purchase products or services.

• Communicate with our customer support team.

We may also receive information from landlords, property managers, authorised representatives and other parties arranging electrical services.

Technical information may be collected automatically through website technologies, where permitted by law.

4. How We Use Your Information

God Electrical Ltd may use your information to:

• Respond to customer enquiries.

• Provide quotations and arrange appointments.

• Deliver electrical installation and maintenance services.

• Prepare electrical inspection and certification records.

• Process invoices and payments.

• Provide customer support.

• Manage customer relationships.

• Meet legal, tax and regulatory obligations.

• Improve our business operations.

• Protect against fraud and unauthorised activity.

• Send permitted service updates and marketing communications.

We do not use your personal information for purposes incompatible with those explained in this policy unless permitted by law.

5. Legal Basis for Processing

We process personal information only where we have an appropriate legal basis.

Depending on the activity, this may include:

Contractual necessity: To provide requested electrical services, quotations and appointments or take steps before entering into a contract.

Legal obligations: To comply with applicable accounting, tax, regulatory and other legal requirements.

Legitimate interests: To administer our business, respond to enquiries, protect our systems and maintain customer relationships, where those interests are not overridden by your rights.

Consent: Where required for particular marketing activities, website tracking or other optional processing.

Where we rely on consent, you may withdraw it at any time.

6. Customer Records and CRM Systems

We may use customer relationship management software, including GoHighLevel, to help manage enquiries and customer communications.

Depending on the features enabled, our systems may process:

• Customer contact information.

• Online quotation requests.

• Appointment and booking details.

• Customer messages and correspondence.

• Service reminders and follow-up communications.

• Information about ongoing electrical projects.

Access to this information is restricted as appropriate for business purposes.

Any automated communications must follow applicable data protection and marketing rules.

7. Marketing Communications

We may contact customers about our electrical services, maintenance options, inspections and special offers where permitted by law.

Where consent is required, we will request it before sending marketing messages.

In certain circumstances, the law permits marketing about similar services to existing customers or people who have negotiated a purchase, provided the relevant conditions are met.

You can opt out of direct marketing at any time by contacting:

[email protected]

We will respect valid objections and withdrawal requests.

8. Sharing Personal Information

We do not sell customers' personal information.

Where necessary and lawful, personal data may be shared with:

• Authorised employees and contractors.

• Website hosting and software providers.

• CRM and communications service providers.

• Accounting and payment processing services.

• Relevant professional advisers.

• Regulatory authorities and law enforcement agencies where required.

We take appropriate steps to ensure that service providers protect information handled on our behalf.

9. International Data Transfers

Some technology providers may process personal data outside the United Kingdom.

Where international transfers take place, we will use an appropriate lawful transfer mechanism and applicable safeguards.

These may include UK adequacy regulations or recognised contractual arrangements where required.

Customers may contact us for information about relevant international data transfer safeguards.

10. Protecting Your Personal Information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration and unlawful disclosure.

These measures may include secure website connections, controlled system access, account security, staff procedures and appropriate safeguards with technology providers.

No website or electronic communication system can be guaranteed completely secure. We regularly consider the security risks associated with our business operations.

11. How Long We Keep Information

We retain personal information only for as long as necessary for the purpose for which it was collected, including applicable legal, contractual, tax and regulatory obligations.

Different records may require different retention periods.

Customer enquiries, service documentation, electrical certification records and financial information are reviewed according to their purpose and applicable requirements.

When information is no longer required, we take appropriate steps to delete or anonymise it securely.

12. Cookies and Website Tracking

Our website may use cookies and similar technologies to support functionality and improve the visitor experience.

Depending on the technologies enabled, these may include:

• Essential website cookies.

• Cookies that remember user preferences.

• Website analytics and performance technologies.

• Advertising measurement and tracking technologies.

• Technologies supporting online forms and communications.

We will provide the information and consent choices required by applicable law.

Certain technologies may be used without consent where a specific legal exception applies and its conditions are satisfied.

You may also manage cookies using your browser settings and any cookie preference controls provided on our website.

13. Your Data Protection Rights

Depending on the circumstances and applicable legal requirements, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate records.

• Request deletion of certain information.

• Restrict particular processing activities.

• Object to processing based on legitimate interests.

• Request data portability where applicable.

• Withdraw consent where processing relies on consent.

• Challenge certain solely automated decisions where applicable.

You have the right to object to the processing of your personal information for direct marketing at any time.

To exercise your rights, contact [email protected].

We will respond in accordance with applicable data protection requirements.

14. Third-Party Websites

Our website may contain links to external websites, payment services or other third-party platforms.

We are not responsible for the privacy practices of independent websites.

We recommend reviewing their privacy notices before sharing personal information.

15. Children's Privacy

Our electrical contracting website is not specifically directed towards children.

We do not intentionally collect unnecessary personal information from children.

If information has been supplied inappropriately, please contact us so we can review the circumstances.

16. Data Protection Complaints

If you have concerns about how we use or protect your information, please contact us at:

[email protected]

You may also complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

ICO website: https://ico.org.uk/

17. Changes to This Policy

We may update this Privacy Policy to reflect changes in legislation, business practices or website technology.

Any revised version will be published on our website with an updated review date.

Where required, we will provide additional information about material changes to how personal data is used.

18. Contact Us

For questions, privacy requests or concerns about how God Electrical Ltd handles your personal information, please contact:

God Electrical Ltd

131A Middleton Boulevard
Nottingham
Nottinghamshire
NG8 1FW

Email: [email protected]

Telephone: 0115 647 4141

Website: https://godelectrical.com/

Company Registration: 14809698

VAT Registration: GB 443 2272 18